Controller and Accountant-General pauses two allowances after payroll fault

The Controller and Accountant-General’s Department (CAGD) has announced a delay in the payment of two categories of allowances for workers in the education sector, following a technical issue encountered during the final payroll run.

The allowances were initially scheduled for payment in November 2025. This development is part of ongoing efforts by the government to ensure timely payment of salaries and allowances to public sector workers, despite occasional technical setbacks in payroll processing.

In a statement released on Tuesday, November 25, 2025, the CAGD said the processing of these allowances was temporarily paused to prevent any disruption to the payment of November 2025 salaries for all Government of Ghana workers.

The department assured affected workers that the issue is being resolved and that the outstanding allowances will be paid together with December 2025 salaries on 18 December 2025.

“We regret the inconvenience caused and sincerely appreciate your patience,” the statement read.