MTN Group, a leading telecommunications company, has confirmed a cybersecurity incident affecting some of its Ghanaian customers.
According to Adwoa Afriyie Wiafe, Chief Corporate Services and Sustainability Officer, early indications suggest that approximately 5,700 MTN Ghana customers’ data may have been compromised.
MTN is working closely with leading cybersecurity experts to conduct a thorough forensic investigation.
The company is taking proactive measures to contain and manage the incident, ensuring the security and integrity of its systems.
To protect customers from potential fraudulent activities, MTN recommends keeping apps and devices updated, using strong, unique passwords, being cautious of suspicious messages and links, not disclosing sensitive information via phone, text, or email, and activating multifactor authentication.
The company prioritizes customer data privacy and assures stakeholders that it is committed to safeguarding system integrity and trust.
MTN will provide updates and guidance throughout the investigation. Affected customers will be contacted directly.
MTN encourages customers to remain vigilant and follow regular security measures to mitigate potential risks.
SikkafmNews